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Shipping & Delivery

How do I place an order?

Follow the on-screen instructions to proceed through the checkout process. Please make sure to check the details of your order before you validate the payment. Once your order is submitted, a 'Thank You' page will appear with your order number and yo

What is your returns policy?

If you are not completely satisfied with your purchase please contact our customer service team at [email protected] within 14 days of purchase.

Which countries do MAY Botanicals ship to?

We currently only ship within the UK, but we are working on shipping to new territories for 2024.

My delivery arrived damaged?

On rare occasions, orders can arrive damaged which we can appreciate is extremely disappointing.  On the rare occasion you receive a product that is damaged, please contact the customer service team on [email protected] who will ensure this is

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